Shipping policy
Shipping within Sweden
We offer free shipping on all orders within Sweden via PostNord. Orders are processed within 1-3 business days and typically delivered within 1-5 business days after dispatch.
Shipping within the EU
We offer shipping within the EU for a flat rate of 135 SEK. Orders are shipped via UPS or DHL and typically delivered within 4-7 business days after dispatch.
International Shipping
We offer international shipping for a flat rate of 135 SEK. Orders are shipped via UPS or DHL and typically delivered within 5-10 business days after dispatch.
Order Processing & Delivery
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- Delivery times may vary depending on external factors such as weather conditions or carrier delays.
Shipping Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for packages sent to incorrect addresses provided by the customer.
Lost or Damaged Packages
Amelia et Ellen is not responsible for lost or stolen packages once they have been handed over to the carrier. If your package is lost or arrives damaged, please contact the carrier directly for assistance.
If you have any questions about shipping, feel free to contact us at info@ameliaetellen.com